Terms and Conditions – Alpenlingua Sprachschule
Welcome to Alpenlingua Sprachschule. These Terms and Conditions govern your use of our services, including language courses, cultural immersion programs, translation services, and all other offerings provided by Alpenlingua Sprachschule. By accessing or using any part of our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By enrolling in a course, using our online platform, or engaging our translation services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Services Provided
Alpenlingua Sprachschule offers a variety of language education services, including:
- Language training for individuals and businesses (e.g., Deutsch).
- Specialized courses for professional communication.
- Exam preparation (e.g., Goethe, ÖSD).
- Cultural immersion programs.
- Online language courses.
- Translation services.
3. Enrollment and Payment
Enrollment in any course or service is confirmed upon receipt of full payment or an agreed-upon installment. Course fees, payment schedules, and accepted payment methods are communicated at the time of enrollment. Alpenlingua Sprachschule reserves the right to deny participation if payment is not received as per agreement.
- Course Fees: All fees are specified in EUR and are due as per the payment schedule provided.
- Refund Policy: Refunds for course cancellations are subject to Alpenlingua Sprachschule's specific refund policy, which will be provided upon request and is distinct for different service types. Generally, a partial refund may be issued for cancellations made a certain number of days prior to the course start, minus an administrative fee. No refunds will be issued once a course has commenced.
- Transfers: Course transfers may be possible depending on availability and at the discretion of Alpenlingua Sprachschule, subject to specific conditions and potential transfer fees.
4. Student Conduct and Responsibilities
Students are expected to adhere to reasonable standards of conduct, demonstrating respect for instructors, staff, and fellow students.
- Attendance: Regular attendance is crucial for effective learning. Alpenlingua Sprachschule does not offer make-up classes or refunds for missed sessions, except in cases of documented emergencies and at our sole discretion.
- Materials: Course materials provided by Alpenlingua Sprachschule are for personal use only and may not be reproduced or distributed without explicit written permission.
- Online Learning Environment: For online courses, students are responsible for ensuring they have adequate internet access and necessary equipment. Technical issues on the student's end are not grounds for refunds.
5. Intellectual Property
All content, materials, and intellectual property provided by Alpenlingua Sprachschule, including but not limited to course curricula, textbooks, online platform content, and teaching methodologies, are the exclusive property of Alpenlingua Sprachschule or its licensors.
- Unauthorized use, reproduction, or distribution of these materials is strictly prohibited and may result in legal action.
- For translation services, Alpenlingua Sprachschule retains ownership of the translation output until full payment is received. Upon full payment, intellectual property rights for the translated text are transferred to the client, while Alpenlingua maintains rights over the linguistic expertise and methodology employed.
6. Limitation of Liability
Alpenlingua Sprachschule strives to provide high-quality services. However, we do not guarantee specific learning outcomes or success in external examinations.
Alpenlingua Sprachschule shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use or inability to use our services.
7. Privacy and Data Protection
Alpenlingua Sprachschule collects and processes personal data in accordance with applicable data protection laws. Information regarding our data handling practices can be found in our Privacy Policy. By using our services, you consent to such processing.
8. Termination of Services
Alpenlingua Sprachschule reserves the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.
- In cases of serious misconduct or repeated violations of conduct policies, a student's enrollment may be terminated without refund.
9. Changes to Terms and Conditions
Alpenlingua Sprachschule reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated Terms will be effective upon posting on our online platform. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Vienna, Austria.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Alpenlingua Sprachschule
14 Mariahilfer Straße, Top 5, 1070 Vienna, Austria